Northwood Explosion

Sometimes disaster strikes. We can’t stop it, and we often can’t see it coming. It can be brutal, and a lot of things can feel out of our control. At these times, we need someone we can trust.

At Morgan Project Services, we know what we’re doing, and we can step in at the right time so that you can focus on what’s most important - getting your life back on track.

How we helped

The problem

In July 2019, while residents went about their everyday business in the quiet Christchurch suburb of Northwood, a large gas explosion occurred. The blast destroyed one home and extensively damaged multiple homes within close range, severely impacting the lives of many families and individuals.

The solution

We were on-site as soon as possible, connecting with affected residents and supporting Suncorp customers. Within the first two days, we assessed the structural damage to the badly affected homes, and our contractors completed urgent work to ensure homes were secure and watertight for peace of mind. In the following weeks, we assessed properties with lesser damage as residents lodged claims.

The result

We managed 19 claims and 14 repair jobs resulting from the explosion, ranging from significant structural damage to minor cosmetic damage and damaged contents. We also supervised the design and building consent of two properties. We took care of these issues, so our customers didn’t have the added stress of being project managers. In unthinkable circumstances, you can trust us to manage the claims process from start to finish, helping you get your life back on track.

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