Impact damage

Impact damage is often caused by a moving vehicle or object. We understand the resulting damage may cause distress and worry. We manage each stage of the process to help you get back into your home or business as quickly as possible.

Once the site is deemed safe, we will schedule a site visit for one of our project managers to visit your property. They will complete a full assessment of the damage, and a scope of works will be created. 

How we help you back to normality

Connect with us

Once you have lodged your claim, we will be in touch with you quickly. You can also call us any time on 0800-667-4267.

Make Safe

As impact damage usually causes severe damage to the exterior of the property, we will engage suitable contractors to create a temporary barrier to prevent any further damage. Any hazardous materials will also be removed.

Tendering

Once we have determined the extent of damage and what repairs are required, a repair scope of works will be completed. This scope is sent for tender, and a preferred main contractor is chosen who best fits your repair needs and timeframes.

Pre-Construction

We manage the process and repair schedule, including compliance for your repairs and health and safety documentation. Before repairs start, we will make sure this schedule is suitable and a contract is drawn up. We want you to understand the repair process and be happy with the proposed plan.

Construction

Construction is the exciting phase where your property is physically repaired back to its former glory. We will arrange for the main contractor, who was awarded the tender, to work with you through the process of repairing or rebuilding your home or business. Our staff will maintain excellent communication with you and actively manage the main contractor to complete quality repairs and meet compliance promptly and efficiently.

Completion

Finally, the moment you have been waiting for has arrived. Once the repairs are completed, we will hold a meeting at your property to ensure the repairs are satisfactory. Our team is proud to assist and support you during your time of need, from start to finish. So now you can focus on getting your life back to normal.