Help us get in touch about your claim

We’ve received details of your insurance claim, but we don’t yet have an email address to contact you.

Please provide the information below so we can send you important updates and next steps.

What we need from you

• Claim number – this helps us locate your claim
• Policy number – used to confirm your connection to the claim
• Insurer – helps us match your claim correctly
• Email address – where we’ll send updates and information

Why we ask for this

We use your claim and policy details to identify your claim and confirm you’re authorised to receive information about it. This is the best way we have to protect your privacy and ensure we’re speaking with the right person.

Prefer to go direct?

If you’d rather not provide your details here, you can contact your insurer directly and ask them to forward on your details.